Last Updated: 21/11/2025
Welcome to Jagan Online (“Company”, “Platform”, “we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, or any services provided through Jagan Online.
If you do not agree with the terms of this Privacy Policy, please do not use the Platform.
When you sign up or use our services, we may collect the following details:
Name
Phone number
Email address
Delivery address
Profile details
Payment details (handled securely by third-party payment gateways)
When you use the app/website, we automatically collect:
Device information (model, OS, unique device ID)
IP address
Browser type
Location (if you allow access)
Usage data (pages visited, clicks, app actions)
We collect data related to:
Your food orders
Order history
Preferences
Feedback or ratings
We use your information to:
Create and manage your account
Process and deliver your food orders
Enable payment processing
Improve our platform, services, and user experience
Provide customer support
Personalize app content and recommendations
Send notifications regarding orders, offers, or updates
Detect fraud, enhance security, and enforce policies
We may share your information with:
To deliver your orders accurately and on time.
To prepare your order and contact you if required.
For secure processing of payments (we do not store card details ourselves).
For analytics, SMS/Email notifications, hosting, customer support, and marketing.
We may disclose your data if required by law, court order, or government authority.
We never sell your personal data to any third party.
We use cookies and similar technologies to:
Improve app functionality
Analyze user behaviour
Save your preferences
You can manage or disable cookies through your browser settings.
We use standard security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee 100% protection.
We retain your personal data:
As long as your account is active
As needed to provide services
As required by law
You can request deletion of your data at any time (See Section 8).
Jagan Online does not knowingly collect personal information from children under 13. If such information is discovered, we will delete it immediately.
Depending on your country’s laws, you may have rights to:
Access your data
Update or correct information
Request deletion of your account/data
Withdraw consent for notifications or location access
Request a copy of your stored data
To exercise these rights, contact us using the details below.
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform means you accept the revised policy.
If you have any questions, complaints, or requests regarding this Privacy Policy, you can contact us at:
Email: info@jaganonline.in.
